{"id":11073,"date":"2020-08-04T22:08:11","date_gmt":"2020-08-04T20:08:11","guid":{"rendered":"https:\/\/genesestudio.com\/reklamacia-vymena-vratenie-tovaru\/"},"modified":"2023-08-09T12:07:51","modified_gmt":"2023-08-09T10:07:51","slug":"reklamacia-vymena-alebo-vratenie-tovaru","status":"publish","type":"page","link":"https:\/\/genesestudio.com\/cs\/reklamacia-vymena-alebo-vratenie-tovaru\/","title":{"rendered":"Reklam\u00e1cia, v\u00fdmena alebo vr\u00e1tenie tovaru\u200b"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11073\" class=\"elementor elementor-11073 elementor-9904\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6fa6239 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fa6239\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-53986a2\" data-id=\"53986a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a0f1e4 elementor-widget elementor-widget-heading\" data-id=\"1a0f1e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reklam\u00e1cia, v\u00fdmena alebo vr\u00e1tenie tovaru<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c84624 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c84624\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c5c3c6c\" data-id=\"c5c3c6c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2b32d0 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"f2b32d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-f2b32d0\" class=\"eael-advance-tabs eael-tabs-vertical eael-tab-auto-active  active-caret-on\" data-tabid=\"f2b32d0\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"vmena-vrtenie\" class=\" eael-tab-item-trigger\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"vmena-vrtenie-tab\" aria-expanded=\"false\">\n                            \n                                                                <i class=\"icon icon-sync\"><\/i>                                                            \n                                                            <span class=\"eael-tab-title  title-after-icon\">V\u00fdmena \/ Vr\u00e1tenie<\/span>                            \n                                                    <\/li>\n                                            <li id=\"reklamcia\" class=\"inactive eael-tab-item-trigger\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"reklamcia-tab\" aria-expanded=\"false\">\n                            \n                                                                <i class=\"icon icon-file-2\"><\/i>                                                            \n                                                            <span class=\"eael-tab-title  title-after-icon\">Reklam\u00e1cia<\/span>                            \n                                                    <\/li>\n                                    <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"vmena-vrtenie-tab\" class=\"clearfix eael-tab-content-item \" data-title-link=\"vmena-vrtenie-tab\">\n\t\t\t\t                                    \t\t<div data-elementor-type=\"section\" data-elementor-id=\"20114\" class=\"elementor elementor-20114\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f2509b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2509b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-763ceda\" data-id=\"763ceda\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-733d42a4 elementor-widget elementor-widget-menu-anchor\" data-id=\"733d42a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"akesupodmienky\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-263e3395 elementor-widget elementor-widget-heading\" data-id=\"263e3395\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">AKO POSTUPOVA\u0164 PRI V\u00ddMENE aLEBO VR\u00c1TEN\u00cd TOVARU?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57b68468 elementor-widget elementor-widget-heading\" data-id=\"57b68468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Postup pri vr\u00e1ten\u00ed tovaru do 30 dn\u00ed:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d1a9a59 elementor-widget elementor-widget-text-editor\" data-id=\"4d1a9a59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Nepou\u017eit\u00fd \/ nenosen\u00fd tovar vlo\u017ete do p\u00f4vodn\u00e9ho obalu spolu so v\u0161etk\u00fdmi \u0161t\u00edtkami.<\/li><li>Zabalen\u00fd tovar odo\u0161lite na adresu:\u00a0<strong>PETER VR\u00c1BEL,\u00a0<\/strong><strong>Tri Vody II. \u010d. 75\/A,\u00a0<\/strong><strong>900 45 Malinovo,\u00a0<\/strong>tel: +421 915 978 030,\u00a0<strong>Slovensk\u00e1 Republika<\/strong>.\u00a0<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1d167583 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d167583\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6df72a16\" data-id=\"6df72a16\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b5fdfdb elementor-icon-list--layout-inline elementor-align-start elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6b5fdfdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-information\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">D\u00f4le\u017eit\u00e9 upozornenie<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3087395e elementor-widget elementor-widget-text-editor\" data-id=\"3087395e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Tovar neposielajte na dobierku! &#8211; v tomto pr\u00edpade nebude prebrat\u00fd.<\/li><li>Odpor\u00fa\u010dame tovar zasla\u0165 doporu\u010dene a poisti\u0165 na hodnotu tovaru.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd71858 elementor-widget elementor-widget-text-editor\" data-id=\"5dd71858\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Po\u00a0prijat\u00ed vr\u00e1ten\u00e9ho tovaru\u00a0prevedieme kontrolu a budeme V\u00e1s informova\u0165 e-mailom o o\u010dak\u00e1vanom term\u00edne vybavenia.<\/li><li>Peniaze bud\u00fa vr\u00e1ten\u00e9 do 10 dn\u00ed.<\/li><li>V pr\u00edpade, \u017ee si prajete vr\u00e1ti\u0165 peniaze na V\u00e1\u0161 bankov\u00fd \u00fa\u010det, uve\u010fte pros\u00edm \u010d\u00edslo bankov\u00e9ho \u00fa\u010dtu v tvare IBAN.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cafde55 elementor-widget elementor-widget-heading\" data-id=\"2cafde55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Postup pri v\u00fdmene tovaru<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b57bd55 elementor-widget elementor-widget-text-editor\" data-id=\"4b57bd55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Ak po\u017eadujete <strong>v\u00fdmenu<\/strong> tovaru, o tejto po\u017eiadavke n\u00e1s informujte emailom na <span style=\"text-decoration: underline;\"><a href=\"mailto:store@genesestudio.com\">store@genesestudio.com<\/a><\/span>.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-401973d0 elementor-widget elementor-widget-heading\" data-id=\"401973d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PODMIENKY NA V\u00ddMENU ALEBO VR\u00c1TENIE TOVARU<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66800cbb elementor-widget elementor-widget-menu-anchor\" data-id=\"66800cbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"postupvymenyavratenia\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e465f73 elementor-widget elementor-widget-text-editor\" data-id=\"4e465f73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Tovar je nutn\u00e9 vr\u00e1ti\u0165 do 30 dn\u00ed od jeho prevzatia.<\/li><li>Tovar mus\u00ed by\u0165 nenosen\u00fd a vhodn\u00fd \u010fal\u0161ieho predaja.<\/li><li>Tovar nesmie by\u0165 akoko\u013evek po\u0161koden\u00fd a znehodnoten\u00fd.<\/li><\/ul><p><strong>Odpor\u00fa\u010dame bal\u00edk poisti\u0165 na hodnotu tovaru. V pr\u00edpade straty je mo\u017en\u00e9 t\u00fato reklamova\u0165.\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t                            <\/div>\n\t\t        \n                    <div id=\"reklamcia-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"reklamcia-tab\">\n\t\t\t\t                                    \t\t<div data-elementor-type=\"section\" data-elementor-id=\"20117\" class=\"elementor elementor-20117\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5356feaf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5356feaf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4238aea2\" data-id=\"4238aea2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20e1d7e1 elementor-widget elementor-widget-menu-anchor\" data-id=\"20e1d7e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"reklamacnyporiadok\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ce47b00 elementor-widget elementor-widget-heading\" data-id=\"2ce47b00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ako POSTUPOVA\u0164 PRI REKLAM\u00c1CII TOVARU? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d47f6e5 elementor-widget elementor-widget-heading\" data-id=\"2d47f6e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Postup pri reklamovan\u00ed tovaru<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-192f13b1 elementor-widget elementor-widget-text-editor\" data-id=\"192f13b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Tovar, ktor\u00fd chcete reklamova\u0165 zaba\u013ete do p\u00f4vodn\u00e9ho obalu, ostatn\u00e9 \u0161t\u00edtky ktor\u00e9 ste s tovarom obdr\u017eali.\u00a0<\/li><li>Tovar zaba\u013ete do krabice tak, aby pri preprave nedo\u0161lo k jeho \u010fal\u0161iemu po\u0161kodeniu.\u00a0<\/li><li><span style=\"color: #000000;\">K z\u00e1sielke prilo\u017ete <strong>reklama\u010dn\u00fd list<\/strong> ktor\u00fd je na stiahnutie <a style=\"color: #000000;\" href=\"https:\/\/genesestudio.com\/wp-content\/uploads\/2025\/01\/Genese_-reklamacia_formular.pdf\"><strong><span style=\"text-decoration: underline;\">TU<\/span><\/strong><\/a><\/span><\/li><li>Reklamovan\u00fd\u00a0tovar odo\u0161lite na adresu:\u00a0<strong>PETER VR\u00c1BEL,\u00a0<\/strong><strong>Tri Vody II. \u010d. 75\/A,\u00a0<\/strong><strong>900 45 Malinovo,\u00a0<\/strong>tel: +421 915 978 030,\u00a0<strong>Slovensk\u00e1 Republika<\/strong>.\u00a0<\/li><\/ol><p>O vybaven\u00ed reklam\u00e1cie, pr\u00edpadne in\u00fdch skuto\u010dnostiach t\u00fdkaj\u00facich sa rekl\u00e1m\u00e1cie budete informovan\u00fd prostredn\u00edctvom emailu.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f88bd07 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f88bd07\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5bace68e\" data-id=\"5bace68e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-acc5484 elementor-icon-list--layout-inline elementor-align-start elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"acc5484\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-information\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">D\u00f4le\u017eit\u00e9 upozornenie<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-784e0c4c elementor-widget elementor-widget-text-editor\" data-id=\"784e0c4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Tovar neposielajte na dobierku! &#8211; v tomto pr\u00edpade nebude prebrat\u00fd.<\/li><li>Odpor\u00fa\u010dame tovar zasla\u0165 doporu\u010dene a poisti\u0165 na hodnotu tovaru.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-19072b3d elementor-widget elementor-widget-spacer\" data-id=\"19072b3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-889ed11 elementor-widget elementor-widget-heading\" data-id=\"889ed11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reklama\u010dn\u00fd poriadok<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d9b3857 elementor-widget elementor-widget-text-editor\" data-id=\"5d9b3857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Reklam\u00e1ciu je nevyhnutn\u00e9 vybavi\u0165 ihne\u010f po objaven\u00ed sa vady na v\u00fdrobku.<\/li><li>O po\u0161koden\u00ed tovaru n\u00e1s pros\u00edm informujte\u00a0emailom na <span style=\"text-decoration: underline;\"><a href=\"mailto:store@genesestudio.com\">store@genesestudio.com<\/a><\/span>\u00a0najnesk\u00f4r do 3 dn\u00ed od prevzatia tovaru.\u00a0<\/li><li>Z\u00e1ru\u010dn\u00e1 doba na tovar je 24 mesiacov a za\u010d\u00edna plyn\u00fa\u0165 d\u0148om kedy bol tovar prevzat\u00fd.<\/li><li>Z\u00e1ru\u010dn\u00fa dobu nie je mo\u017en\u00e9 zamie\u0148a\u0165 so \u017eivotnos\u0165ou tovaru, t.j. dobou, po ktor\u00fa pri spr\u00e1vnom pou\u017e\u00edvan\u00ed a o\u0161etrovan\u00ed m\u00f4\u017ee tovar vzh\u013eadom k svojim vlastnostiam vydr\u017ea\u0165.<\/li><li>Ak sa vyskytne u zak\u00fapen\u00e9ho tovaru z\u00e1vada albo po\u0161kodenie z v\u00fdroby, m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo takto po\u0161koden\u00fd tovar reklamova\u0165.<\/li><li>Z\u00e1vadou sa rozumie po\u0161kodenie tovaru pri v\u00fdrobe, ktor\u00e1 je zapr\u00ed\u010dinen\u00e1 pou\u017eit\u00edm nevhodn\u00e9ho alebo nekvalitn\u00e9ho materi\u00e1lu.<\/li><li>Za vadu sa nepova\u017euje zmena vlastnsot\u00ed tovaru, ktor\u00e1 vznikla v priebehu z\u00e1ru\u010dnej doby v d\u00f4sledku jeho opotrebenia, nespr\u00e1vneho pou\u017e\u00edvania, nedostato\u010dnej alebo nevhodnej \u00fadr\u017eby, v d\u00f4sledku prirodzen\u00fdch zmien materi\u00e1lov, z ktor\u00fdch je tovar vyroben\u00fd, v d\u00f4sledku ak\u00e9hoko\u013evek po\u0161kodenia u\u017e\u00edvate\u013eom \u010di tre\u0165ou osobou, alebo in\u00e9ho nespr\u00e1vneho z\u00e1sahu.<\/li><li>Reklam\u00e1cia bude uplatnen\u00e1 len v pr\u00edpade, ak je reklamovan\u00fd tovar kompletn\u00fd a reklam\u00e1cii nebr\u00e1nia v\u0161eobecn\u00e9 hygienick\u00e9 z\u00e1sady. Z\u00e1kazn\u00edk je povinn\u00fd reklamovan\u00fd tovar odosla\u0165 \u010dist\u00fd, zbaven\u00fd v\u0161etk\u00fdch ne\u010dist\u00f4t a hygienicky nez\u00e1vadn\u00fd. Spolo\u010dnos\u0165 Toromax s.r.o., prev\u00e1dzkuj\u00faca e-shop www.genesestudio.com, je opr\u00e1vnen\u00e1 odmietnu\u0165 prevzatie tovaru k reklama\u010dn\u00e9mu vybaveniu, ktor\u00fd nebude sp\u013a\u0148a\u0165 vy\u0161\u0161ie uveden\u00e9 z\u00e1sady obecnej hygieny (Vyhl\u00e1\u0161ka 91\/1984 Zb., o opatren\u00ed proti prenosn\u00fdm chorob\u00e1m).<\/li><li>Reklam\u00e1cia vr\u00e1tane odstr\u00e1nenia chyby bude vybaven\u00e1 bez zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r do 30 dn\u00ed odo d\u0148a uplatnenia (pr\u00edp. pod\u013ea dohody).<\/li><li>Z\u00e1kazn\u00edk uplat\u0148uje reklam\u00e1ciu zaslan\u00edm tovaru spolu s vyplnen\u00fdm reklama\u010dn\u00fdm listom na adresu:\u00a0<strong>TOROMAX s.r.o., <\/strong><strong>Tri Vody II. 75\/A, <\/strong><strong>900 45 Malinovo,\u00a0<\/strong>tel: +421 915 978 030\u00a0<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t                            <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reklam\u00e1cia, v\u00fdmena alebo vr\u00e1tenie tovaru V\u00fdmena \/ Vr\u00e1tenie Reklam\u00e1cia AKO POSTUPOVA\u0164 PRI V\u00ddMENE aLEBO VR\u00c1TEN\u00cd TOVARU? Postup pri vr\u00e1ten\u00ed tovaru do 30 dn\u00ed: Nepou\u017eit\u00fd \/&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11073","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reklam\u00e1cia, v\u00fdmena alebo vr\u00e1tenie tovaru\u200b - Gen\u00e8se<\/title>\n<meta name=\"description\" content=\"Streetwear fashion Hoodie crewneck pants t-shirts shirts tee sweatshorts sweatpants sweatshirt socks accessories chains jewelry logo mensfashion womensfashion unisex art design\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/genesestudio.com\/cs\/reklamacia-vymena-alebo-vratenie-tovaru\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklam\u00e1cia, v\u00fdmena alebo vr\u00e1tenie tovaru\u200b - 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